Beyond Price: The 5 Non-Negotiable Factors When Choosing a Skills Development Partner in South Africa

Choosing a skills development partner is one of the most significant investment decisions a company can make. While the cost is always a consideration, focusing on price alone can lead to poor outcomes, wasted resources, and a failure to meet strategic goals. A truly effective partnership delivers more than just training—it drives business growth, compliance, and long-term talent development.
Before signing on the dotted line, ensure your prospective partner can deliver on these five non-negotiable factors.
1. Accreditation and Recognition 🥇
This is the most fundamental requirement. A reputable skills development partner must have the necessary accreditations and certifications to issue valid qualifications. In South Africa, this means being accredited by a relevant Sector Education and Training Authority (SETA) and the Quality Council for Trades and Occupations (QCTO).
Without proper accreditation, your training investment may not be recognised for B-BBEE compliance or skills development levies. Verifying a provider's credentials is a critical first step that protects your investment and ensures the quality and legitimacy of the training.
2. Expertise and Program Customization 🎯
Your business is unique, and a one-size-fits-all training approach will not suffice. An exceptional training partner should possess deep subject matter expertise in your specific industry or the skills you need to develop. They must be able to move beyond generic curricula and tailor programs to address your company’s specific challenges and goals.
Look for a partner who is willing to conduct a training needs analysis. This shows their commitment to understanding your business and designing a program that will deliver a measurable return on investment.
3. Administrative Support and Compliance 📋
Learnership and skills development programs are often burdened with complex administrative tasks—from registering learners with the SETA to submitting the Workplace Skills Plan (WSP) and Annual Training Report (ATR). This administrative load can consume valuable time and resources, diverting focus from your core business.
A top-tier skills development partner acts as an extension of your team, providing comprehensive administrative support. This includes:
- Submitting all required documents on time.
- Liaising with the relevant SETA on your behalf.
- Ensuring your program remains compliant with all regulatory requirements.
This service is a crucial value-add that saves you from costly errors and unnecessary stress.
4. A Proven Track Record and References 🏆
Don’t just take a provider's word for it. A partner's track record is a clear indicator of their reliability and effectiveness. Ask for case studies and client testimonials that demonstrate their success with companies similar to yours.
A reputable provider should be proud to share stories of how their programs have helped other businesses achieve their B-BBEE, skills development, and financial objectives. This evidence provides you with the confidence that you are choosing a partner who can deliver on their promises.
5. Post-Training Support and Impact Measurement 📈
The training doesn't end when the course is over. A truly invested partner will offer post-training support and impact measurement. This includes:
- Following up with learners to ensure they are applying their new skills.
- Assessing the training’s impact on business KPIs.
- Providing ongoing guidance on further development opportunities.
This focus on the long-term impact of the training ensures that your investment continues to pay dividends long after the program's completion.
Conclusion: Your Partner is a Strategic Investment
Choosing a skills development partner is a strategic decision that directly impacts your B-BBEE score, financial incentives, and talent pipeline. By looking beyond price and evaluating partners on these five non-negotiable factors, you can secure a relationship that is a true investment in your company’s future.
Ready to find a partner who understands your needs and delivers results? Contact MTA Training Academy today to learn how we can help you achieve your business goals.

