Soft Skills Training
Our Soft Skills Training consists of Microsoft Office Computer Skills, Soft Skills, and Services Leadership skills short courses, accredited by various SETAs. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.
Computer Skills
- Basic Computer Skills
- Microsoft Publisher
- Microsoft Excel (Basic, Intermediate & Advanced)
- Microsoft Dynamics CRM
- Microsoft Word (Basic, Intermediate & Advanced)
- Microsoft Visio
- Microsoft PowerPoint (Basic & Advanced)
- Microsoft Windows
- Microsoft Visual Basics (Excel)
- Financial Modelling
- Microsoft Projects
- Credit Management
- Microsoft Outlook
- Financial Statement Analysis
- Microsoft Access
- Internet & Email
Administration Skills
- Basic Accounting Principles
- Communication and Report Writing
- Conduct a Structured Meeting
- Manage expertise and administration capabilities
- Business Writing
- Call Centre Management
- Project Management
- Office Effectiveness
- Record Keeping
- Telephone Etiquette
- Managing Finance
- Customer Satisfaction
- Finance for Non-financial Managers
- Sales Training
Personal Development Skills
- Assertiveness and Verbal Communication
- Batho Pele (Customer Service)
- Personal Mastery
- Ethics in the Workplace
- Excellent Customer Service
- Change Management
- Creative Problem Solving
- Communication Skills
- Communication Techniques
- Life Skills
- Presentation Skills
- Stress Management
- Successful Time Management
- Business Etiquette
- Emotional Intelligence
- Confilict Management
- Improving Workplace Relationships
- Interpersonal Communication
- Accountability at Work
- Business Writing Skills
Human Development Skills
- Cultural Diversity in the Workplace
- Motivational Training
- Facilitation Skills (Train the Trainer)
- HIV/AIDS Education
- Mentoring and Coaching
- Disciplinary Procedures (Investigating & Presiding Officer)
- Negotiating Skills
- Operate in a Team
- Primary Labour Legislation
- Recruit and select candidates to fill defined positions
- Understand contracts and resources
Entrepreneurship Skills
- Basic Business Principles
- Economic Systems in South–Africa
- Entrepreneurship and Innovation
- Finance for Non-financial Managers
- Introduction to Business Finance
- Produce a Business Plan
- Sales & Marketing
- Tender for Business
- Types of business and their legal implications
Supervision and Management Skills
- Business Presentation Skills
- Employment Equity
- Functioning in a Team
- Introduction to Leadership
- Introduction to Project Management
- Introduction to supervising employees (PLOC)
- Leadership and Conflict Management
- Motivate a Team
- Project Management
- Superior Supervisors
- Team Leadership
- Improving Team Effectiveness
- Monitoring Team Effectiveness
Occupational Health & Safety Skills
- Apply Safety and Health Procedures
- Fire Fighting Representative
- Health & Safety Representative
- Perform Basic Life Support & First Aid Procedures – L1
- Provide Risk-Based Primary Emergency Care / First Aid in the Workplace – L2
- Legal Liability
- Maintain Occupational Health & Safety
- HIV/AIDS
- Provide Risk-Based Primary Emergency Care / First Aid in the Workplace – L2
Specialist (ETDP) Skills
- Assessor Training
- Moderator Training
- Facilitator training (Train the Trainer)
- Skills Development Facilitation (SDF)
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